The Intelligence Behind Operations

Most software sits on top. We built the layer underneath.

Echo AURION is the operating intelligence beneath a hotel or resort — one nervous system that turns a single calendar into demand, a prospect into food on the plate, and yesterday's actuals into tomorrow's sharper forecast. Every morning, it knows more than it did the night before.

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01 — The Thesis

Your systems were never built to talk to each other.

POS, reservations, banquets, purchasing, payroll — each an island, each a place where margin leaks and information dies in the gaps between. Echo AURION doesn't replace them. It runs underneath them as the connective intelligence they were always missing.

POS · Reservations · PMSyour stack
Purchasing · Vendors · Payrollyour stack
Banquets · Catering · Productionyour stack
ECHO AURION — the operating intelligence underneaththe layer you were missing
02 — The Living Forecast

The 21-day forecast hotels live by — finally alive.

Every property runs on the rolling forecast. Almost everywhere, it's a printout that's wrong by lunch. Here it breathes: as a wedding books, as covers shift, as a vendor slips, the forecast re-propagates across every department in real time. The calendar isn't a schedule — it's the demand bus the whole operation runs on.

Engineering doesn't paint during a wedding. Purchasing orders against the event, not a guess.
03 — Echo Chronos

An operational time machine that learns.

Zoom from the entire property down to a single invoice line — the way you'd zoom from orbit to a street on a map. Then go the other direction: Chronos runs reproducible Monte Carlo forecasts, watches what actually happened, finds the scenario that called it right, and recalibrates its own signals overnight. It is not a dashboard you read. It is a system that gets measurably sharper while you sleep.

Find the scenario that predicted 27 covers. Recalibrate. Do it again tomorrow.
PortfolioPropertyOutletBEOInvoice line
04 — Forensic Finance · Live P&L

Stop doing forensics at month-end.

Every operator knows the dread: the month closes, the number's off, and now you're reconstructing decisions you made three weeks ago from memory. Echo AURION watches the P&L as it forms — catching the mistake in the same hour you made it, while you still remember why. You don't explain the variance after the fact. You pivot before it becomes one.

A decision and its impact, in the same hour — not the same quarter.
Labor
Food cost
Beverage
Revenue
Food cost +6 pts vs forecast — flagged 11:42 AM, today
05 — Banquet, End to End

Where enterprise hotels bleed margin — closed.

Maestro BQT, BEO automation, and EchoConductor turn one unbroken thread from first inquiry to plate-up: prospect and menu scan → BEO generated → fanned out across the calendar → production tasks → purchasing bridge → scheduling → financial emitters → a plate-up state machine with real BOH-to-FOH handoff language. Others sell you a catering CRM. Nobody else ships the production orchestration underneath it.

Trace any plate back to the prospect that started it.
Prospect · Menu scan
BEO generated
Calendar fan-out → all departments
Production · Purchasing · Schedule
Plate-up · Conductor signals
06 — Echo AI³ · The Network Effect

Every property makes every other one smarter.

A pattern that works at one property surfaces as a default at the next. Anonymized, consent-gated, privacy-walled — your data is never exposed, only the wisdom is shared. Competitors can copy a feature. They cannot copy a network already learning.

A

Compounding intelligence

A problem solved once becomes a suggestion everywhere. The network sharpens with every shift, at every property.

B

Privacy by architecture

Anonymization and consent gates are enforced in the kernel — operator identity provably never crosses the wall.

C

A moat that widens

Every property you add deepens the advantage. The thing competitors can't buy is the one thing that compounds.

/ Network visualization is illustrative of the architecture — live cross-property telemetry rolls out with the network tier.
07 — Guest 360 · Echo Concierge

The operation has a memory. So should the guest relationship.

Echo Resonance scores the trajectory of every visit and surfaces the intervention to staff before a good night turns into a bad review. Echo Concierge gives the guest a voice-first companion that actually knows the property. And a privacy constitution — lint-enforced in the codebase — keeps tone-and-care strictly separate from commerce. Most platforms optimize for conversion. This one is architected to refuse that trade.

Built to earn loyalty, not extract it.
Pre-arrivalIn-stay trajectoryInterventionLoyalty
08 — One Platform, Many Instruments

And underneath the headline, we thought of everything.

The same source of truth, the same network, expressed through dozens of operator-grade modules. This is the depth that makes leaving unthinkable.

CHIEF OF STAFF

EchoMomentum

The relentless project driver. It asks the next question, finds the blockage, and pulls parallel work forward — so initiatives reach the finish line instead of stalling because everyone's busy.

Live
FOOD SCIENCE

Portion Intelligence

7,000+ lines of operator wisdom encoded as testable math — yield, portion, pan geometry, dough, cure, water activity — with a stated limitation on every output. IP you can't buy from a POS vendor.

Instrumented
ROLE-SCOPED AI

Ask Echo · Omniscient, Bounded

Ask anything about the resort — but the answer is clipped to your role's department inheritance, from a single access matrix that every module obeys. Omniscience with a conscience.

Live
VOICE OPS

Talk-to-Stock Inventory

Walk the walk-in and speak your count into the phone. It's logged, reconciled against par, and feeding the forecast before you reach the line. AI made tangible for the people on the floor.

In rollout
OPERATIONS CORE

Invoice → Inventory → Recipe → Auto-Order

The closed loop. An invoice posts, inventory updates, recipe costs re-price, and pars trigger the next order — with vendor-specific routing and per-unit cost down to the line item.

Live
FINANCE TRUST

EchoAurum · Guardian AI

Nine fraud guardians wired into GL posting, plus a hash-chained, gapless, tamper-evident audit trail. Hospitality-native financial trust infrastructure — not a generic ledger.

Live
DIRECT-TO-GUEST

EchoFresh

Pre-planned, prepared food on a real operational spine — branded storefront, 9-state pack lifecycle, cold-chain estimation, and FSMA-204 traceability from kitchen to doorstep.

Live
WASTE

EchoYield

Waste intelligence that names every pound that didn't make the plate and traces it back to the decision — so the next forecast already knows.

Instrumented
CRAFT

Sommelier · Mixology · Pastry · R&D

Beverage pairing, cocktail programs, a pastry cake designer, nutritional analysis, and an R&D bench — the craft tools that keep culinary teams inside one system instead of ten.

Instrumented
Founder, in the kitchen Founder & Chief Architect
09 — Provenance
Built by someone who spent thirty-five years on the line — and got tired of watching the seams cost more than the food.

Echo AURION didn't start in a boardroom. It started after fifteen-hour shifts, in spreadsheets, solving the exact problems no software on the market understood. Trained in a Michelin-starred kitchen, refined across multi-unit operations, and now encoded into testable math a competitor can't reverse-engineer from a demo. The standard is the one a great kitchen holds itself to: excellence is the minimum.

10 — Pricing

Land where you are. Grow into the rest.

One operating system, six ways in. Start small, unlock modules as operational complexity grows — you grow into EchoAI³, not out of it. Self-serve tiers activate online; the largest operations are configured with us directly.

Student
Student / Culinary School
$9.99 /mo · $99/yr
Students, culinary schools.
  • Full culinary + pastry library
  • Recipe builder & menu engineering
  • Cake designer, nutrition & yield systems
  • Plate costing
Restricted: no accounting, guest data, financials, payroll, purchasing or CRM.
Next, Starter adds inventory, scheduling & daily flash reporting.
Starter
Starter
$149–$199 /mo
Single restaurant, food truck, café, mom-&-pop.
  • Culinary core & recipe costing
  • Inventory, waste & production sheets
  • Scheduling lite
  • Food-cost %, labor %, prime cost, daily flash
Locked: purchasing, accounting, banquets, CRM, forecasting.
Next, EchoFresh Ops adds purchasing, receiving & invoice intelligence.
EchoFresh Ops
EchoFresh Ops
$399–$599 /mo
Independents, meal-prep, small chains.
  • Everything in Starter
  • Invoice import, variance & par levels
  • Purchasing, POs, receiving & vendor mgmt
  • Production forecasting + accounting lite
Locked: BEO, CRM, housekeeping, spa, resort.
Next, Multi-Outlet adds outlet roll-up, events & 21-day forecasting.
Multi-Outlet
Multi-Outlet
$999–$1,999 /mo
Groups, country clubs, small hotels (3–20 outlets).
  • Everything in EchoFresh Ops
  • Multi-property roll-up & consolidated purchasing
  • Event sales / EchoScope + BEO builder
  • 21-day, labor & weather forecasting · Guest Intelligence
Locked: housekeeping, engineering, spa, marina, EchoStratus.
Next, Hotel / Resort adds rooms division, spa, engineering & RevPAR.
Hotel / Resort
Hotel / Resort
$2,999–$5,999 /mo
Full-service hotels, resorts, cruise.
  • Everything in Multi-Outlet
  • F&B, IRD, banquets, pool & lounges
  • Housekeeping, engineering & spa
  • Revenue Intelligence — ADR, RevPAR, occupancy
Locked: casino, enterprise AI, Monte Carlo.
Next, Enterprise unlocks the full EchoAI³ network & digital twin.
Enterprise
Enterprise
Custom $10K–$50K+
Casino resorts, Disney-scale, multi-property groups.
  • Everything unlocked
  • EchoAI³ Enterprise — Monte Carlo & scenario planning
  • EchoStratus P&L & cash-flow simulation
  • AI agent network + full property digital twin
Configured with you. Cross-property analytics, casino ops & corporate reporting.
Contact sales →

Every locked module is still visible inside the app. Click any one to see a live demo of what it does and request activation — self-serve tiers unlock instantly online, larger configurations route to our team. Nothing is hidden; the system shows you exactly what you'd grow into.

11 — Add-On Marketplace

Unlock à la carte — without a tier jump.

The real revenue engine. Need one capability from a tier above you, not the whole jump? Add it on its own. Each add-on layers onto your current plan and unlocks the moment it's active.

Pastry Suite
+$99/mo
Cake designer, cupcake builder, edible printing, pastry R&D.
EchoScope
+$199/mo
Events, BEO, CRM & proposals.
EchoStratus
+$499/mo
Forecasting, simulations & strategic planning.
Engineering
+$149/mo
Work orders, preventive maintenance & assets.
Housekeeping
+$149/mo
Room status & turndown.
Spa
+$149/mo
Treatment scheduling, retail & revenue.
Marina
+$149/mo
Marina & activities.
Inventory Intelligence Pro
+$99/mo
Variance, par levels & order guides.
/ Add-ons attach to your active plan · entitlement resolves server-side from your subscription.
12 — Founding Properties

Start at one outlet. Grow into a network.

The model scales the way an operation actually scales — and the more of your properties run on it, the more the intelligence compounds. A limited founding cohort gets locked-in terms and a direct line to the founder.

Outlet
Single Outlet
Prove it where the pressure is highest — one kitchen, end to end.
  • Prospect → Plate chain
  • Living forecast + Chronos
  • Operations Core loop
  • Forensic finance / live P&L
  • Cross-property network
  • Guest 360 + Concierge
Request access
Property
Multi-Outlet Property
Every outlet under one roof, one source of truth, the full platform.
  • Everything in Single Outlet
  • Unlimited outlets, one property
  • Banquet orchestration suite
  • Guest 360 + Echo Concierge
  • Guardian AI + tamper-evident audit
  • Founder-led onboarding
Apply — Founding Properties
Network
Network / Group
Many properties, one widening moat — Echo AI³ fully on.
  • Everything in Property
  • Multi-property, multi-tenant
  • Echo AI³ cross-property intelligence
  • Consent-gated shared wisdom
  • Group-level reporting
  • Direct line to the founder
Talk to the founder
/ Pricing is tailored to property scale and discussed during your walkthrough.

See the layer underneath.

Private, founder-led walkthroughs. We'll show you the living forecast on your kind of operation — and exactly where the margin has been leaking.